Although the utilistaion of data to shape Global Mobility programs is still at the forefront of many global mobility professionals’ minds. In our view there are bigger changes on the horizon and these changes come in the form of AI Technology (artificial intelligence).
How can AI be used?
It is expected that all HR and Global Mobility functions will incorporate some sort of Artificial Intelligence into their programs in the future. This will come in the form of technology that can replicate intelligence and decision making of a human (chatbots). These bots would be utilised to handle the more time consuming administrative tasks that face HR and Global Mobility professionals, such as expat allowances, shipping of household effects, booking of temporary accommodation and many service based requests.
With the ability to respond to complex questions and requests, AI bots can automatically action approved requests, thus alleviating the administrative burdens on HR and Global Mobility teams. In addition, AI does not make mistakes and is available around the clock, making it an invaluable tool when operating across multiple time zones.
Businesses that invest in technology will almost certainly become more efficient and productive. By utilising the large quantity of data, leaders will have the ability to spot trends and opportunities far quicker than what was previously possible.
How will AI effect Global Mobility teams of the future? Will AI allow global mobility professionals to shift to a more consultative and strategic role within the business?
This key topic is one of many that will be discussed by leaders during our Global Mobility Executive Roundtables in Seattle (Oct 16) and London (Nov 7).
To register your interest or find out more about the Global Mobility Executive Roundtable Series please email: alex@josephand.co or call +447756967162
Joseph & Co will be distributing a post event white paper report summarising our findings.
